Program Outline
About this Program
This practical facilitation skills program equips participants with the tools and techniques needed to confidently deliver engaging and effective workplace learning experiences. The course explores adult learning principles, different learning styles and best practices for preparing and delivering impactful training sessions.
Participants also develop practical facilitation skills through interactive activities, facilitation techniques and the opportunity to deliver a short learning session followed by guided feedback and reflection.
Like all People Tank programs, the workshop is practical, interactive and designed for immediate workplace application, with opportunities for discussion, hands-on practice and real-world learning throughout.
Program Topics
Day 1 - Preparing to Facilitate
Module 1: Exploring Learning
• Program introduction
• What changes when we learn?
• Knowledge versus skill
• Generate behaviour change through learning
Module 2: Adult Learning Principals
• Andragogy versus pedagogy
• Apply core adult learning principles
• Understand learning styles
• Techniques to accommodate different styles
• Sensory learning preferences
Module 3: Design & Quality Learning
• The ADDIE model
• Clarify your learning outcomes
• Structure your learning program
• The interaction imperative
• Create a dynamic introduction and conclusion
Module 4: Develop Elements That Engage
• Create quality learning materials
• Prepare stories and examples
• Get the most from PowerPoint
Day 2 - Deliver an Engaging Learning Session
Module 1: Facilitate with Confidence
• The 3 V’s of presenting
• Check your non-verbal language
• Manage your voice
• The art of framing
• Questioning and listening skills
• Generate quality discussions
Module 2: Deal with Difficult Situations
• Problem learners: difficult or different?
• Reduce the risk of problem learners
• Strategies for re-engaging learners
• Respond to other difficult training situations
Module 3: Skills Practice - Facilitated Learning Sessions
• Each participant delivers a short (5-10 minute) learning session
• Followed by a facilitated feedback discussion
Delivery Options
• 2x full days delivered across 2 consecutive days
• The program can also be delivered as 2 single days 1-2 weeks apart.
Audience
• This course is suitable for anyone who has a responsibility to facilitate learning sessions to small or large groups
• Whilst it is highly relevant to those who have limited facilitation experience, it is also applicable to individuals who are experienced and would like to refine their skills and explore further options for developing and delivering more engaging and memorable learning initiatives.
Key Outcomes
During this course, participants will:
• Describe what changes when we learn
• Discuss the key adult learning principles and determine how they can be applied in a facilitated learning session
• Outline the four different learning styles and articulate how each learning style can be accommodated in a training environment
• Describe the VAK theory and how it can be best applied to a learning session
• Articulate the 3V’s of facilitating and identify options for improving your training delivery
• Practice essential facilitation techniques that engage learners
• Discuss how questioning and listening can be used to effectively facilitate learning
• Explain the 4 elements that make a dynamic introduction and conclusion
• Determine techniques to reduce the risk of disruptive behaviour in a learning session
• Prepare and deliver a short interactive learning session
• Identify actions that will enhance your ability to facilitate your current learning programs.
Why Choose Us?
People Tank partners with organisations to design human-centred, future-ready leadership capability that drives real behavioural change.
Who we partner with
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