Program Outline
About this Program
This intermediate Microsoft Outlook course builds on foundational Outlook skills and helps participants work more efficiently within the Microsoft 365 environment. The program explores advanced features, productivity tools and practical techniques for managing communication and daily workflows more effectively.
Participants gain valuable productivity tips and develop the skills needed to better manage email, calendars, tasks and personal organisation in a fast-paced workplace.
Like all People Tank programs, the course is practical, interactive and designed for immediate workplace application, with opportunities for hands-on learning, discussion and real-world practice throughout.
Program Topics
• Advanced Outlook calendar and scheduling management
• Managing shared calendars and multiple time zones in Outlook
• Outlook meeting coordination and calendar collaboration
• Advanced email formatting and productivity tools in Outlook
• Creating polls, tables and links in Outlook emails
• Outlook tasks, to-do lists and productivity management
• Managing contacts and contact groups in Microsoft Outlook
• Outlook People view and contact organisation
• Using colour categories and inbox organisation tools
• Junk email, phishing protection and email security in Outlook
• Advanced Outlook search techniques and search folders
• Intermediate Outlook training for workplace productivity.
Delivery Options
• Half-Day
Audience
• This course is designed for users who already have the fundamental basics of Microsoft Outlook and wish to build upon the Introduction course.
Key Outcomes
At the completion of this session you should be able to:
• Work with the Calendar
• Create and work with people and contacts
• Create and work with tasks
• Create and work with colour categories
• Organise and work with mail folders and use quick steps
• Use many Outlook features as you work with email messages
• Use the search facilities to locate messages and other Outlook items
• Understanding junk email management.
Why Choose Us?
People Tank partners with organisations to design human-centred, future-ready leadership capability that drives real behavioural change.
Who we partner with
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