Program Outline
About this Program
This Microsoft Outlook 365 course helps participants build confidence using Outlook to manage email, communication and daily tasks more efficiently. The program introduces key Outlook features and tools designed to improve organisation, productivity and time management.
Participants learn how to create and manage emails, organise contacts, use calendars effectively and work with tasks and notes within the Microsoft 365 environment.
Like all People Tank programs, the course is practical, interactive and designed for immediate workplace application, with opportunities for hands-on learning, discussion and real-world practice throughout.
Program Topics
• Microsoft Outlook basics and email management
• Navigating the Outlook 365 interface
• Creating, formatting and sending professional emails
• Managing inboxes, folders, flags and message organisation
• Working with email attachments and automatic responses
• Outlook calendar, appointments and meeting management
• Managing tasks, to-do lists and notes in Outlook
• Creating and organising contacts in Microsoft Outlook
• Outlook productivity tools and Quick Steps
• Customising the Outlook environment and settings
• Microsoft Outlook training for workplace productivity
• Beginner Outlook training for business communication.
Delivery Options
• Full course duration is 1 day, but can be modified for delivery in shorter blocks
• Additionally, this course can be customised at no additional cost to include topics from our Microsoft Outlook 365: Advanced course
• While designed to be delivered on-site at your premises to individuals or groups, this course is also available through live facilitator-led remote-access on-line learning to individuals or groups.
Audience
• Suitable for professionals, leaders and teams seeking practical, workplace-focused learning that builds capability, confidence and performance.
Key Outcomes
• Participants will build practical knowledge, confidence and workplace capability through Microsoft Outlook: Introduction while developing greater self-awareness, communication and application of key concepts in real-world environments.
Why Choose Us?
People Tank partners with organisations to design human-centred, future-ready leadership capability that drives real behavioural change.
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