Program Outline
About this Program
Growing business through existing customers is one of the most effective ways to strengthen sales performance and long-term success. This practical workshop helps participants develop a more customer-focused mindset and build stronger, more valuable client relationships.
Participants explore strategies to better understand customer needs, create meaningful customer journeys and adapt their approach to improve engagement, loyalty and sales outcomes.
Like all People Tank programs, the workshop is practical, interactive and designed for immediate workplace application, with opportunities for reflection, discussion and real-world learning throughout.
Program Topics
Included Modules:
• Driving Principles of Selling
• Sales Skills 101
• Sales Call Process
○ Explore Needs and Purpose
○ Exploring Options
○ Presenting Solutions
○ Gaining Commitment
○ Handling Objections
• Role-Plays to practice key skills learned
Delivery Options
• 3 days
• Face to face, maximum of 12 people.
Post Program Follow Up:
• 1 hour webinar 3 weeks after the program.
Audience
• Proactive Salespeople.
Key Outcomes
Participants will:
• Be confident to take their sales interactions to a new level
• Work with a Key Focus Account to practice new skills and tools for a real life situation.
Why Choose Us?
People Tank partners with organisations to design human-centred, future-ready leadership capability that drives real behavioural change.
Who we partner with
get in touch
Build Sales Capability That Delivers Results
Connect with People Tank to explore sales training solutions that strengthen customer conversations, increase confidence, and help your people achieve better outcomes.
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