Program Outline
About this Program
Everyone within an organisation contributes to the customer experience and plays a role in the sales process. This practical workshop helps teams understand how their communication, actions and interactions can positively influence customer relationships and business outcomes.
Participants explore strategies to better position themselves within the sales journey, strengthen customer engagement and contribute more effectively to achieving sales and organisational goals.
Like all People Tank programs, the workshop is practical, interactive and designed for immediate workplace application, with opportunities for reflection, discussion and real-world learning throughout.
Program Topics
Included Modules:
• Understanding the Sales Call Process
• Essential Sales Skills
• Questioning Skills
• Selling Options
• Providing Solutions
• Handling Objections
• Asking for the business
• Role-Plays to practice key skills learned
Delivery Options
• 3 days
• Face to face, maximum of 12 people
Post Program Follow Up:
• 1 hour webinar 3 weeks after the program.
Audience
• Personnel who are new to the sales profession who haven’t been formally trained in sales skills previously.
Key Outcomes
Participants will:
• Be confident in all aspects of a Sales Call Process from opening a sales call, to closing and everything in between
• Work with a Key Focus Account to practice new skills and tools for a real life situation.
Why Choose Us?
People Tank partners with organisations to design human-centred, future-ready leadership capability that drives real behavioural change.
Who we partner with
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Build Sales Capability That Delivers Results
Connect with People Tank to explore sales training solutions that strengthen customer conversations, increase confidence, and help your people achieve better outcomes.
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