Program Outline
About this Program
Strong partnerships are built through trust, alignment and a clear understanding of customer needs. This practical workshop helps participants develop the skills and strategies needed to build stronger client relationships and create more effective partnership approaches.
Participants explore ways to identify growth opportunities, strengthen account management practices and develop reliable processes to generate greater value and long-term revenue across key accounts.
Like all People Tank programs, the workshop is practical, interactive and designed for immediate workplace application, with opportunities for reflection, discussion and real-world learning throughout.
Program Topics
Included Modules:
• Identify Customer Loyalty Level
• What is Account Planning
• Develop Account Planning Process and the
• Tools to match
• Develop Account Vision
• Develop Account Goals
• Role-Plays to practice key skills learned.
Delivery Options
• 2 days
• Face to Face, maximum 16 people
Post Program Follow Up:
• 1 hour webinar 3 weeks after the program.
Audience
• Proactive Salespeople who negotiate with customers, both internal and external.
Key Outcomes
• Participants will be able to confidently negotiate with a customer with a mutually advantageous
outcome.
Why Choose Us?
People Tank partners with organisations to design human-centred, future-ready leadership capability that drives real behavioural change.
Who we partner with
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